Smart Manufacturing Solutions Technology Ltd Privacy Policy

Effective Date: 25/01/2024

 

Welcome to Smart Manufacturing Solutions Technology Ltd (“SMST” or “we” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our app (Shop Floor Software) available on Google Play Store and Apple App Store or related services (“Services”). By using our Services, you consent to the practices outlined in this Privacy Policy.

 

Information We Collect

 

1. Personal Information

 

We may collect personal information from you when you subscribe to our Services. This may include, but is not limited to:

 

– Name

– Email address

– Company information

– Contact information

-Location Data

(We may collect location data if the user selects the option within the app to record location information. This information is used to enhance the functionality of the user experience.)

 

 

2. Non-Personal Information

 

We may also collect non-personal information such as system logs, device information, and usage statistics. This information is used to improve our Services and ensure their proper functioning.

 

Location Data

 

We may collect location data if the user selects the option within the app to record location information. This information is used to enhance the functionality of our app. Shop Floor Software collects location data to enable geolocation (on forms that contain this as an option) even when the app is closed or not in use.

 

How We Use Your Information

 

We use the information we collect for the following purposes:

 

– Providing and Improving Services: We use your information to deliver and enhance our smart manufacturing solutions.

– Communication: We may use your contact information to send you important updates and information related to your subscription.

– Customer Support: We may use your information to respond to your inquiries, provide technical support, and address customer service issues.

 

Data Storage and Security

 

Your data is stored remotely in secure cloud environments. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

 

Children’s Privacy

 

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

 

Sharing Your Information

 

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or when required by law.

 

Access and Control

 

You have the right to access, correct, or delete your personal information. You can do so by contacting us at [email protected].

 

Changes to this Privacy Policy

 

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

 

Contact Information

 

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]